
Food service operations depend on smooth, predictable movement. But high staff turnover, after-hours deliveries, and contractors like cleaners all create challenges when it comes to managing access. Too often, keys are misplaced, PINs are shared, or staff are left waiting for someone to let them in – slowing down business and increasing risk.
The Challenge of Managing Constant Movement
Food service chains don’t just need to secure their restaurants; they need to keep people moving efficiently. Delivery drivers arrive at odd hours, cleaners work after closing, and new staff need immediate access on their first shift. Traditional keys, codes, and cards make this hard to manage – they’re slow to issue, difficult to revoke, and often compromise security when shared.
How Gallagher SMB Keeps People – And Business – Moving
Gallagher SMB is a cloud-based security system built to handle the constant flow of people in busy, multi-site environments. The platform is designed to be mobile-first, enabling staff to unlock doors using the SMB app, but it also gives teams the flexibility to use key tags, user codes, or access cards – making it adaptable for every environment and every role.
No matter which type of credential is issued, the control and process remain the same: fast, secure, and fully trackable.
- Instant access for new staff: Credentials are issued in seconds via the SMB app or as unique user codes or cards, so employees can start work right away.
- Easy access for contractors: Cleaners, delivery drivers, and other contractors can be granted temporary or scheduled access without shared keys or generic PINs.
- After-hours flexibility: Access can be scheduled for specific times, keeping sites secure while maintaining operational flow.
- Full accountability: Every entry is logged, so you always know who accessed a site and when — whether they used a mobile credential, card, or code.
What This Means for Your Business
By removing bottlenecks, Gallagher SMB improves both security and efficiency:
- Faster onboarding of new staff
- Reduced disruption for after-hours operations
- Less admin time for managers handling access requests
- Stronger accountability across the chain
The Bottom Line
Gallagher SMB gives food service chains more than just security. Whether staff use phones, cards, or codes, SMB makes access quick, accountable, and consistent across every restaurant – helping you stay efficient, secure, and in control, even as your workforce changes daily.
Ready to take control of your restaurant’s security and streamline operations? Contact us today to learn how Gallagher SMB can transform the way you manage access and protect your business.