Food service chains thrive on speed. But behind the counter, constant staff turnover creates a major security risk. New hires need access immediately, staff leave unexpectedly, and shift swaps happen daily. Traditional credentials – keys, cards, and PINs – quickly spiral into a mess that’s costly to manage and leaves every restaurant exposed.
The True Cost of Credential Chaos
Keys are easily duplicated and rarely returned. In traditional systems, PIN codes are often shared and impossible to track – creating gaps in accountability and visibility that are difficult to manage across multiple sites. Access cards also add ongoing cost, as every replacement or reprogramming incurs new fees. For Security Managers, the cycle of constantly issuing and revoking credentials across multiple stores isn’t just a security risk – it’s an administrative and financial drain.
How Gallagher SMB puts control in your peoples’ hands
Gallagher SMB simplifies access control for high-turnover environments by empowering Store Managers to issue and revoke credentials themselves directly through the SMB app – no head-office delays, no technician call-outs, and no added cost.
Managers can instantly create credentials for any staff member, whether it’s a mobile credential, unique traceable user code, key tag, or ID card. Mobile credentials and user codes are generated in seconds via the app, while key tags and ID cards can be encoded simply by tapping them on the manager’s phone.
Similarly, any credential can be disabled instantly through the app – removing ex-staff access immediately and eliminating the need for reprogramming or site visits. And because there’s no cost to generate credentials, stores can issue as many app credentials, user codes, key tags, or cards as they need, all within the same system.
- Unlimited free credentials – No per-user or per-card fees. Generate as many credentials as you need, at no cost
- Local empowerment – Store managers issue and revoke access instantly, with full chain-wide oversight for Security Managers
- Instant revocation – Ex-staff access is removed in seconds, closing potential security gaps
- One unified system – Manage all credential types through one simple app
The Bottom Line
In food service, turnover is constant – but that doesn’t have to mean constant risk or expense. Gallagher SMB empowers store managers to manage access locally and securely, giving them instant control over every credential, from app-based to physical. The result: faster onboarding, reduced costs, and complete visibility across every restaurant in your chain.
Contact our team today to learn how Gallagher SMB can transform your store’s credential management.