Key Takeaways
- Key Features of Command Centre v9.40: Packed with new features and enhancements, Command Centre v9.40 is a powerful release for organizations looking to modernize their access control infrastructure. When paired with an upgrade to the C7000, organizations can unlock a new level of capability, performance, and readiness for future growth.
- Scale with Confidence: Enhanced capacity and flexibility allow organizations to expand their access control infrastructure without compromising performance or responsiveness.
- Reduce Risk and Downtime: Intelligent system monitoring enables proactive maintenance, helping prevent unexpected failures and costly disruptions.
- Strengthen Security and Resilience: Upgraded platform architecture ensures robust cybersecurity, improved system stability, and readiness for future innovations.
- Streamline Operations and Compliance: Smarter workflows and automation simplify access management, support regulatory requirements, and improve user experience across diverse environments.
Gallagher Security’s latest release, Command Centre v9.40, marks a significant milestone in the evolution of access control technology. With a strong focus on enhancing the award-winning capabilities of the Controller 7000 (C7000), v9.40 delivers a host of new features and enhancements designed to improve scalability, security, and operational efficiency for organizations managing complex environments.
One of the most impactful updates is the expanded door capacity of the C7000. With support for up to 24 doors per controller, this enhancement gives security teams greater flexibility in how they design and manage access across their sites. Even at full capacity, the C7000 maintains high performance and responsiveness, ensuring reliable operation in high-traffic or mission-critical areas.
Proactive Maintenance and Real-Time Alerts
Command Centre v9.40 also introduces Lock Cycle Counting, a proactive maintenance feature that tracks the number of lock and unlock cycles per door. This allows site owners and Channel Partners to monitor lock usage and receive alerts when locks approach their rated limits. By enabling preventive maintenance, this feature helps reduce downtime, avoid costly emergency repairs, and extend the life of critical hardware.
Gallagher Security Senior Product Manager, Jim Rayner says, “We know that when locks fail they do it at the most inconvenient time - at the end of the day or afterhours. This results in costly callouts and expensive repairs. Proactively managing the life of a lock prevents these occurrences from happening, and ensures upgrades are proactive.”
More Support for High-Density Deployments
With v9.40, the C7000 accommodates up to 40 HBUS readers and 32 OSDP readers. This expanded reader support allows for broader coverage and more flexible site configurations, helping organizations address growing access control demands without compromising performance. Additionally, the number of supported inter-controller communication links has increased from 60 to 100, enabling larger and more coordinated controller networks.
Additional Cyber Security Enhancements
Security and platform resilience are also front and center in this v9.40 release. A significant upgrade to the Linux kernel enhances cybersecurity, system responsiveness, and compatibility with modern hardware. This foundational improvement ensures long-term reliability and prepares the platform for future innovations.
Operational efficiency also gets a boost with several new features aimed at improving the day-to-day experience for operators and technicians. The Identify Controller Override feature allows installers to visually confirm which controller is being worked on from within Command Centre, reducing confusion and streamlining setup. Phase 1 of Dual Ethernet support enhances network reliability by enabling independent interfaces, while an upgraded web server architecture introduces secure session management and lays the groundwork for future plug-in modules and app-based extensions.
Beyond the C7000
Beyond the Controller 7000, Command Centre v9.40 introduces a range of features and enhancements that improve usability and compliance across the platform. AccessNow (available in early 2026) is a cloud-native platform that automates access and credential requests, allowing users to request access from any device and have it provisioned automatically once approved. This reduces administrative overhead and speeds up access provisioning, creating a smoother experience for both users and security teams.
For organizations embracing cloud-first strategies, Command Centre v9.40 introduces integration with Microsoft Entra ID (formerly Azure AD) for single sign-on. This enables secure and seamless authentication using OpenID Connect, allowing customers to centralize access control, implement multi-factor authentication, and align with modern identity platforms. It simplifies user management and supports smoother migration away from legacy infrastructure.
The Bulk Random Selection feature adds support for ad-hoc, scheduled, and event-driven random selection of cardholders, helping sites comply with health and safety regulations such as drug and alcohol testing. Meanwhile, Manual Access Events allow privileged operators to correct historical movement data, improving the accuracy of time reports, evacuation records, and fatigue management calculations.
For environments like correctional facilities, Automatic Workstation Routing ensures that control responsibilities are automatically transferred to remote operators when they log in and returned to the central control room when they log out. This streamlines handovers and reduces errors. In addition, Workstation Disablement gives privileged operators the ability to disable or re-enable workstations during maintenance or security events, enhancing control and responsiveness.
The Encoding Kiosk Application now supports Gallagher and third-party card data, allowing seamless use across multiple systems and readers. This is particularly useful in mixed environments where base building and tenant systems need to be accessed with a single credential. Language accessibility also improves with built-in Non-English Language Support, which no longer requires separate license strings and helps meet compliance requirements in multilingual regions.
Finally, the ability to Export Shareable Apple Keys enables Apple credentials to be programmed at supported third-party readers, allowing employees to authenticate across all site readers using their mobile devices.
Unlock the Power of Command Centre v9.40 and the Controller 7000
Contact our expert team today to explore the next generation of Gallagher technology.