The latest version of our award-winning security site management software, Command Centre v9.10, is now available marking a significant evolution for the security platform.
Packed with new features and enhancements including digital wallet solutions, automatic configuration for our next generation Controller 7000, and the introduction of Command Centre Web subscription-based licenses.
Discover all the exciting features and enhancements in this latest version release below.
Digital wallet solutions
The shift towards mobile credentials and digital wallets has become essential for workplace access, driven by the demand for convenience and a way to simplify daily tasks. Digital wallet apps allow users to add their credit card, boarding passes, event tickets, and more to the phone's native wallet.
Command Centre v9.10 supports employee badges in Apple Wallet to enable an easy, secure and private access experience for users of iPhone and Apple Watch. Employees can add their employee badge to Apple Wallet after an initial set-up and provisioning through Gallagher’s Mobile Connect app. Once added, the badge will give them access to enter their office building, office space and shared amenity spaces. Unlike physical cards, there is no waiting time for gaining building credentials and access for new employees.
Further enhancing our digital wallet solutions is an integration with Transact Campus that delivers university campuses a mobile-centric student experience and streamlines access. This integration with Command Centre allows university students and staff to conveniently access campus areas simply by badging their mobile phone or smart watch at a Gallagher reader. Using highly secure NFC technology for both iOS and Android, Transact Campus also provides students the added flexibility of contactless payment for a range of services on campus, such as dining, vending, printing, and copying – all from a single digital wallet credential.
Cloud subscription management
Command Centre Web is the latest evolution in our suite of Command Centre products. It provides the flexibility and security to easily manage your site from anywhere with an internet connection, without the need to set up or install a full Command Centre workstation, saving you time and money.
From Command Centre v9.10, Command Centre Web is provided as an annual subscription, with a license allocated per user. Users only pay for what they need, with Cardholder Management the first available subscription package.
The Cardholder Management module allows cardholder administration to be undertaken without needing a full Command Centre workstation setup. Perfect for reception, public guard stations, and anyone else who may need to perform cardholder management tasks but does not need to do other security-related tasks such as alarm management.
The cardholder management module allows users to:
- Create and update cardholders
- View cardholder activity and history
- Manage cards and credentials
- Manage cardholder access/assign access
To support managing operator licenses, we have introduced a new Cloud Licensing viewer to Command Centre to allocate and revoke licenses to operators.
Easy upgrade from Controller 6000 to Controller 7000
The release of Command Centre v9 unlocked the Controller 7000, which offers streamlined upgrades, enhanced cyber protection, and will take you into the future with confidence. We also made it easy to upgrade from Controller 6000 to Controller 7000 with our Upgrader Tool.
The controller upgrade process has been enhanced in Command Centre v9.10 to automatically transfer HBUS items to the Controller 7000. This further reduces the time and cost of configuring a Controller 7000 when replacing a Controller 6000.
Before this upgrade takes place, an additional warning message has been added to inform the operator what will happen upon upgrade and to advise of any actions they may need to take after it is complete.
Locker’s quarantine
Gallagher's fully integrated Locker Management Solution allows a site to manage locker access, automate allocation, and ensure the best utilization of their locker resources all natively from within Command Centre.
For convenience, lockers can now be configured to automatically enter a quarantine state when locker allocation expires, allowing access by dedicated personnel such as cleaning or facilities staff. Lockers can also be manually overridden to quarantine for maintenance purposes.
Advanced Alarm Management
Command Centre features a fully integrated intruder alarm management system eliminating the need for a separate intruder solution. With this licensed feature, you can manage, configure, and report on all alarms. The latest version release enhances Command Centre’s Alarm Monitoring capabilities, introducing three new functions:
- Manual Escalation: operators can manually escalate high priority alarms to a higher-level operator, for dispatch of guards or police.
- Timed Supervisor Notification: supervisors are notified when alarms are acknowledged but not processed or escalated within a set timeframe. Supervisors are also notified when an alarm has been escalated but not acknowledged within a set timeframe. This enables supervisors to receive notification when alarms are not delt with in a timely manner and can check on operators to ensure their safety and wellbeing.
- Alarm Assignment: operators have the option to start and stop receiving alarms. Alarms are fairly distributed amongst active operators and are redistributed if an operator logs off.
Upgradable REST API
The latest version of Command Centre comes with an upgraded REST API feature that can be updated independently of the Command Centre server. This allows customers to access REST API features without having to upgrade their entire Command Centre server or wait for the next release of Command Centre. As a result, it reduces the time and effort required to upgrade and access REST features.
Additional enhancements
Command Centre v9.10 also brings enhancements to readers and third party integrations. QR code support is now available for IDEMIA VisionPass and Wave readers enabling visitors to present their QR codes for easy scanning and access. This feature saves on cost and provides added convenience as there is no need to purchase additional QR code readers and controllers for IDEMIA VisionPass and Wave readers, providing an “all in one” solution.
The OTIS Compass elevator integration now supports both unicast and multicast heartbeat messaging. This enhancement improves network performance and satisfies customer network security requirements.
A new accessibility feature has been introduced which exempts users from requiring a PIN in card + PIN zones. With the new PIN exemption feature, sight-impaired users can now access secure zones without needing to enter a PIN. This feature is especially useful to help such users access areas with multifactor requirements.
With our firm focus on the best quality hardware today, that provides a pathway to the best tech developments of tomorrow, our customers can be sure their investment in Gallagher Security is safe with this latest version of Command Centre.
Those who take advantage of this upgrade will benefit from a fast-evolving ecosystem of Gallagher Security technology that sets them up for the future.
For further detail about this release, read the full feature summary here.