Gallagher Security to host WA Security Forum in Perth
Gallagher Security will bring together industry professionals from across Western Australia for its upcoming Security Forum, taking place on Wednesday 29 July in Perth.
Our 2027 Security Industry Trends Survey is now live. Add your insights to the conversion. Take the survey now
Monday, 05 September, 2022
Gallagher, the leading security solutions manufacturer, is proud to announce the expansion of its technical support services to the Americas with a dedicated team of people based in Atlanta, Georgia.
The team in the Americas will create stronger connections in the region, while also alleviating the New Zealand team’s current load of operating all day and all night.
“It’s an evolution of our technical support. We’ve been providing 24/7 technical support from New Zealand and we’re growing really quickly elsewhere, particularly in the Americas. So, this expansion has been a couple of years in the making,” says Shane Keesom, Gallagher’s Technical Support Manager.
“Expanding our global support capabilities is a natural progression of our vision to provide exceptional customer experiences. The team here in the Americas adds to the diversity within our global team,” says Paul Wilson, the Gallagher’s Director of Technical Services for North America.
The new team consists of four engineers, servicing the entire globe during their shift, with one member who is able to provide technical support in Spanish too.
“This is going to be gold, being able to talk to our partners and customers in their own language and lingo,” says Matthew Dean, Gallagher’s Technical Support Team Leader.
To find out more about Gallagher’s 24-hour technical support team structure and plans, join Dean and Keesom as they lend their voices in the latest Tech Talk podcast episode hosted by Chief Technology Officer at Gallagher, Steve Bell. Listen here.
Media contacts & more info
Connect with our global Media Team and view press materials here.
Read our latest news articles
Gallagher Security’s OneLink takes Cloud Category at the 2026 Fortress Cybersecurity Awards
CANTON, GA — A year on from its launch, Gallagher Security's OneLink has been recognized in the 2026 Fortress Cybersecurity Awards as winner of the Cloud Security category.
Presented by the Business Intelligence Group, the awards recognize the world's leading companies and products that help mitigate risk and secure operational integrity across 27 categories and six countries.
Gallagher Security steps up European market expansion at TSE 2026
WARWICK, UK – Gallagher Security has closed out a landmark three days at The Security Event (TSE) 2026 at the NEC Birmingham, marked by the European launch of its cloud-native AccessNow platform, strong global leadership presence, and active engagement with Channel Partners, End Users, and technology partners across an immersive stand experience.
Gallagher Security invests in leadership and technical expertise to drive growth in India
Gallagher Security has announced the appointment of Manikandan Damodaran and Harikrishnan Pillai to its India team, reinforcing the company’s commitment to continued growth and to delivering strong outcomes for Indian End Users and Channel Partners.
Gallagher Security sets new charity benchmark as industry rallies for Bravehearts
Gallagher Security Australia has raised the bar once again, bringing the security industry together at its annual Charity Golf Day at RACV Royal Pines Resort, delivering a record-breaking fundraising result for Bravehearts, one of Australia’s leading child protection organisations.
Stay up to date with Gallagher
Get the latest Gallagher news, updates, and event information delivered straight to your inbox.