Gallagher Security launches Virtual Classroom in Asia to provide more training opportunities for technicians

ASIA - Award-winning global security manufacturer, Gallagher Security, has launched its new cloud-based training solution, Virtual Classroom, to create increased training opportunities in Asia including more available courses and shorter wait times.   

Gallagher’s training team goal is to make this Virtual Classroom solution the new “gold standard” of training environments.

Danielle Mitchell, Training Manager for APAC & IMEA, elaborates: 

“Gallagher Virtual Classroom allows our training team to continue offering the same convenience and low-cost that Channel Partners currently receive via Online Training while enabling more engagement with technicians during the course. Virtual Classroom training provides hands-on product experience and access to training experts, combined with the added value of training remotely from home or a workplace, anywhere in Asia.” 

The setup of the cloud-based training course is as simple as sending each attendee a link to the course. Using this link, attendees can spin-up a web-based Command Centre platform and virtual hardware to use while the trainer delivers the course via Microsoft Teams. Kits no longer need to be shipped to attendees, which reduces turn-around time between courses, enabling more course availability and shorter wait time for attendees. 

“I believe that what we have created is as effective, if not more so, than traditional classroom training. Using the Virtual Classroom cloud-based platform, we have a greater ability to see where each attendee is struggling, falling behind, or even skipping ahead,” adds Danielle. 

When Virtual Classroom first launched across Australia and Papua New Guinea in 2023, Gallagher provided 43% more courses and saw over 300 technicians take advantage of the new solution. The cloud-based virtual classroom platform will be used to deliver all Access Technician and Access Engineer courses in Asia this year. 

With this latest offering, Gallagher is reaching more people, answering more questions, making it more convenient for Channel Partners to fit learning into their new remote-working lives, and offering the exact same course content Gallagher could provide in traditional classroom training. 

Scott Bell, Training Solutions Lead, hints that there’s much more to come from Gallagher’s training offerings soon.  

He explains: “We're excited to see Asia be the next region to take up Virtual Classroom. We have ambitious goals to deliver the best learning experiences and are excited to say that we'll continue to improve our Virtual Classroom offering with a new release later this year that will improve user experience and ease of access for our learners. Expect to see some exciting developments in our training systems and our training content in the months to come.” 

Speaking about the new cloud-based course, Regional Marketing Manager, Joe Fan, says: 

“The introduction of our Virtual Classroom training is truly a game-changing development for us as we work to scale our ability to deliver quality training to candidates across Asia. We look forward to seeing the evolution of our world-class virtual training offering over time.” 

For any inquiries and to register for courses, please reach out to us at Training.Asia@gallagher.com.