Serenity Float Clinic

Charl Eksteen and his team are in the business of keeping people calm.

Using the latest floatation tank technology, they help people with stress, anxiety, pain, and sleep issues. “Floating will quite possibly be the most relaxing thing you will ever do.” says Charl, Serenity Float Clinic business owner.

Every element of the 100-year-old villa that houses the clinic has been carefully designed to ensure the customer experience is a deeply relaxing one - from soundproofing, air, and temperature quality to the gently colored lights.

In keeping with this approach, it was important to Charl that access into his clinic be simple and painless for both his customers and six staff. The hassle of managing keys and lack of visibility over who was in the building at any time, led him to explore options for an access solution.

“I spent plenty of time researching all kinds of different door locks. I didn’t want to deal with a whole bunch of outstanding keys, getting them back from people,” he says.

The discovery of Gallagher’s SMB security solution ticked many boxes. As a self-described “techy person”, Charl loved the idea of a mobile-first access system. “Everyone has a smartphone, and it’s very rare that people don’t have their smartphone with them.” He also loved the idea of being an early adopter of a locally made solution.