Gallagher Care Plan - Ongoing Support for Your Security Needs

Care Plan is our system and support package, designed to deliver you more from a Software Maintenance offer and empowering you across four key areas: product, training, advisory services, and development.

How does Gallagher Care Plan work?

Gallagher Care Plan is our reimagined Software Maintenance offering made up of four tiers, with each tier unlocking further benefits. Across all tiers, we’ll work with you to provide support, optimize features and configuration, and share our latest technology to ensure you’re maximizing your investment and your Gallagher solution.

_{Terms and Conditions apply. Learn more about each benefit below.}

Get Care Plan

Why Gallagher Care Plan

As a Gallagher Care Plan customer, you'll receive the following benefits:

Stay cyber secure with the latest software releases

Enjoy peace of mind with an additional 5-year warranty

Upskill with training courses to unlock your full potential

Experience tailored system support from our expert in-market teams

Trial and test new upgrades and configurations in a risk-free environment

Gain insights straight from Gallagher's product development team

What's included in Care Plan

Learn more about the benefits included in your Care Plan offering

Product

Software upgrades

Ensure your system stays up to date with the latest features and developments including security enhancements.

Additional Warranty

Care Plan customers are eligible to receive an additional 5-year warranty on Gallagher-manufactured electronic products, provided the products meet the requirements of the Gallagher 5-year warranty.
Training

Gallagher Care Plan includes unlimited registration to some of our online training courses* at no additional cost, ensuring you’re optimizing your Gallagher system configuration and maximizing the value of your investment.

* availability dependent on your tier of Care Plan

Visit our End User Training page for more information on the courses we offer.

View Courses
Advisory Services

System Review

To support tier three and four customers with tailored system optimization, a Gallagher solution advisor will be available to conduct a review of your Gallagher security system to ensure you're operating efficiently, utilizing functionality, and are cyber secure.

Gallagher Advisors

Customer in tiers two to four can engage with Gallagher advisors for their long-term planning, enabling preventative activities and ensuring that their Gallagher system is fully optimized.
Development

Product Engagement Programme

As part of growing our product engagement with channel and customers, Tier 4 Care Plan customers will join our development team for online workshops and webinars to gain insight into upcoming features and releases and provide feedback about their future needs.

Development License

Care Plan customers can request a Command Centre development license, which can be used to test upgrades and new configurations without the worry of testing in a live environment.

Ready to get started with Gallagher Care Plan?

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View Care Plan Frequently Asked Questions

Get in contact with our expert team