H&S Communications has a clear objective, to help their customers best understand their product solutions. So, partnering with Gallagher Security to deliver Gallagher’s SMB (Security Made Better) solution to their customers was an obvious choice, and one which offers a simple, streamlined, and stress-free approach to security for their customers.
With a growing network of certified SMB Partners across Australia, Gallagher is proud to be aligned with Townsville-based H&S Communications. Servicing the greater Queensland area, H&S Communications was founded in 2014 by Jade Hansen and Brad Searle.
“Partnering with an industry-leader like Gallagher contributes positively to the overall image of our brand and allows us to leverage existing brand equity from the positive perceptions associated with Gallagher,” says Jade.
“Aligning with Gallagher allows us to provide our clients with the best available solutions which can attract businesses looking for a reliable and reputable service provider,” adds Brad.
Gallagher SMB is an app-based security solution that simplifies and streamlines security for businesses. It offers a simple-to-use interface and essential features such as 24/7 access control and alarm management, eliminating complexity and ensuring ease of management.
Jade and Brad both agree that SMB’s ease of installation, and the technical support Gallagher provides, make for a positive installation process, and add customers particularly enjoy SMB’s user-friendly interface.
For H&S Communications partnering with Gallagher has had a positive impact on their market positioning, customer loyalty and quality assurance. Brad says, “Aligning with Gallagher means we have positioned ourselves as a company that values excellence and providing our customers with the best solutions available.”
Adds Jade, “SMB allows us to cater to a wide range of clients with varying security requirements, and as Gallagher is known for its advanced security and access control systems, being a reseller or integrator for their SMB products can set a business apart from competitors.”
Both agree that H&S Communications partnership with Gallagher enhances customer loyalty and long-term relationships.
“Satisfied clients are more likely to return for additional services and recommend the business to others, and as security solutions often require ongoing support, upgrades, and maintenance, this provides opportunities for recurring revenue and extended client relationships,” says Jade.
SMB is designed for sites of varying size and scale that need to manage access, alarms, and security incidents quickly and efficiently.
Being cloud-based, customers are always connected to their security system, so will always know what is happening on site. If a security incident occurs, they are notified instantly with all the details via the SMB app.
A user-friendly interface, solution reliability and support, adaptability, scalability, remote management, and cost-efficiency are just some of the benefits Brad and Jade say SMB provides their customers.
“Gallagher is likely to stay abreast of industry trends and technological advancements. Selling their SMB solution positions a business to offer clients the latest innovations and security features, staying ahead of the competition,” says Jade.
As a trusted Gallagher SMB Partner, H&S Communications have been servicing the Townsville and greater Queensland area for 10 years. With their finger on the pulse of security solutions that best meet the changing needs of their customers, both Brad and Jade agree that Gallagher’s SMB solution is a scalable, cost-effective, and robust solution that puts the control firmly in the hands of the user.
To learn more about H&S Communications, visit hscommunications.com.au
