Gallagher Security launches new Augmented Reality training course in Australia

Gold Coast, Australia - Gallagher Security has announced the launch of its new Augmented Reality (AR) Hardware Installer course in Australia, a trainer-led, one day programme that delivers hands-on Access Hardware installation training through immersive AR.

Bookings open on 1 April 2026, with the first courses scheduled to run from 23 June 2026.

Danielle Mitchell, Training Manager for APAC and IMEA, says the new course represents an exciting evolution in Gallagher’s training courses, enabling engaging and practical installation-focused learning.

“While hardware training with Gallagher has traditionally been delivered through high quality theory, the introduction of AR courses now allows technicians to apply that knowledge in a realistic, hands-on environment before they step onto a customer site,” says Danielle.

“The AR Hardware Installer course gives participants the ability to handle virtual Access Hardware items, simulate Controller Cabinet installation, and test out cardholder events in environments that mirror real-world conditions. Each session is delivered by a trainer and kept to a group of four, ensuring high levels of interaction, guidance, and support.”

Danielle says the introduction of AR to Gallagher’s suite of training initiatives represents a significant shift in how installation skills can be taught, as it gives technicians the ability to gain practical experience without needing physical hardware or specialised training environments.

“The course has been designed for technicians who focus on Access Hardware installation. Technicians can build confidence and installation accuracy well before arriving on site, helping partners reduce errors, minimise rework, and shorten onboarding time,” says Danielle.

She says it made sense for the team to build AR into Gallagher’s award-winning training courses.

“Research into AR training shows that learners train up to four times faster than in traditional classrooms, show a 90 percent increase in engagement, feel up to three times more confident applying their skills, and experience significantly less skill fade over time,” says Danielle.

“This strongly aligns with Gallagher’s goal of strengthening practical readiness among technicians.”

Craig Schutte, Executive Vice President for APAC and IMEA, believes the introduction of the AR Hardware Installer course helps strengthen the industry through ongoing investment in security education.

“The launch of the AR Hardware Installer course is an important step in expanding Gallagher’s training ecosystem and reflects our ongoing investment in modern, engaging, and effective learning solutions for Channel Partners across Australia,” says Craig.

Bookings for the AR Hardware Installer course will be available through Security Hub from 1 April 2026, with delivery beginning 23 June 2026.