What's New
Find a list of recent updates to our SMB solutions below. If you have any questions, please reach out to your local Gallagher representative.
Featured updates
Temporary Users
When creating a new user, or editing an existing one, they can now be assigned a start and end date. They will only have access to the site during this period of time
User Schedules
User Schedules can now be generated in the SMB app. This allows you to restrict access based on the day of the week, and time of the day. Schedules can be applied to any user/s.
Past release notes
-
Gallagher SMB App
August 2023
Temporary Users
When creating a new user, or editing an existing one, they can now be assigned a start and end date. The user will only have access to the site during this period of time.
User Schedules
User Schedules can now be generated in the SMB app. This allows you to restrict access based on the day of the week, and time of the day. Schedules can be applied to any user/s.
June 2023
Offline Mode
The all new Offline Mode allows the SMB system to be controlled locally via Bluetooth when an internet connection is not available, or if the system cannot connect to Gallagher Cloud Services. Offline Mode will be enabled automatically when a connection is not detected, and can also be enabled manually if required.
April 2023
User Code Sharing
Two different types of User Codes can now be generated via the SMB app - a code To View, or a code To Send. If a shareable code is chosen, it will be sent directly to the user via SMS.
March 2023
SMB App UI Refresh
We’ve added a navigation bar to the bottom of the SMB app to make it easier to quickly access important areas. The My Key screen has also been removed.
January 2023
Multi-Site User Management Enhancement
A user can now be granted access to multiple sites from a single screen, greatly reducing the time spent managing access. A user’s access to all sites can now also be instantly removed with the press of a button.
October 2022
User Codes
A User Code can now be used to unlock doors, offering an additional option alongside the SMB app or an SMB Key Tag. User Codes are generated within the SMB app.
September 2022
Support for Gates and Roller Doors
Gates and roller doors can now be controlled via the SMB app.
Open Door Functionality
An Open button has been added to the Doors tab of the SMB app. Selecting this option will momentarily open a door.
May 2022
History Log Enhancements
Site activity can now be filtered by date. This data can then be exported as a CSV file and sent directly to an email address for reporting purposes.
March 2022
SMB Key Tag Arm & Disarm
An SMB Key Tag can now be used to arm and disarm the alarm. This offers an alternative to using the SMB app. Key Tags are encoded by you via the SMB app without intervention from a security technician.
December 2021
Third-party Monitoring
A business can now opt for their security to be monitored by a third-party as an additional subscription add-on. If a security incident occurs, the company will notify relevant parties in accordance with an agreed plan.
October 2021
SMB Key Tag Lock & Unlock Doors
An SMB Key Tag can now be used lock and unlock doors, offering an alternative to the SMB app. Key Tags are encoded via the SMB app without intervention from a security technician.
February 2021
Exit Delay
A site can now be set-up to have an exit delay, providing a grace period to leave the building after arming the alarm.
January 2021
Multi-Site
It is now possible to arm and disarm the alarm, manage users and respond to security incidents across multiple sites from one SMB app.
-
Gallagher SMB Installer Portal
July 2023
Support for IP Alarms
We've expanded the ways that third-party monitoring can be configured within the SMB system by adding support for IP alarms. Phase one of this release will support CSV with authentication, while Phase two (under development) will support DC-09 with encryption. This enhancement removes the requirement for additional hardware to enable third-party monitoring.
April 2023
Periodic Dialling Support
Periodic Dialling can now be enabled within the SMB Installer Portal. The frequency of tests can be set to either dial daily at X time or dial every X number of hours.
December 2022
Demo Sites Release
Demo Sites allow technicians to configure a SMB system without being charged for active subscription add-ons. This is great for training and testing purposes. A maximum of up to five Demo Sites can be set up.
September 2022
‘Readerless’ Doors
Doors can now be configured with or without an access reader to better meet the specific needs of the customer. This makes it possible to accommodate for a wider variety of site configurations.
July 2022
Test Mode Phase Two
Based on feedback from technicians, we've made some improvements to Test Mode including; will be automatically enabled when a new site is created, warnings will displays for sites with Guarding & Monitoring enabled and when the site is activated a warning will display before automatically disabling the mode.
May 2022
Test Mode Release
Test Mode allows technicians to install, configure, and test an SMB site without alarming others by setting off the sirens, or any additional devices activated in response to an alarm.
More informationApril 2021
Installer Mode Release
Installer Mode enables technicians to change a customer’s site configuration and use the customer app for testing purposes.
February 2021
Exit Delay Release
An exit delay can now be configured to an area for your customer to give them more time to leave the site following arming.
January 2021
Entry Delay Release
An entry delay can now be configured to an area for your customer to give them more time to disarm the alarm upon entering the site.
-
Gallagher SMB Hardware
April 2023
Support for HBUS 16I/O Board
The SMB system now supports the HBUS 16I/O Board.
March 2023
SMB Online Training Course Release
Learn about the SMB Installer Portal, and installing SMB hardware via the SMB Online Training Course.
March 2022
Portable SMB demonstration kits are now available to order.
October 2021
The SMB system now supports Inovonics Wireless Sensors.
May 2021
Support for HBUS 8 Port Hub
The SMB system now supports the HBUS 8 Port Hub.
Stay up to date with Gallagher
Get the latest Gallagher news, updates, and event information delivered straight to your inbox.