Command Centre Web Release Notes

November 2023

We are excited to announce the latest release of Command Centre Web, which brings some new features and improvements.
Here are the highlights of this release:


New Features

Cardholder Notes

You can now view, add, and edit notes on cardholders from the web interface. This allows you to keep track of important information about cardholders. To add a new note, click on the 'Add' option at the bottom of the notes section. To edit an existing note, click on the edit icon within the notes field itself. 

Gallagher Command Centre Cardholder screenshot

You need either the 'Add Cardholder Notes' or 'Edit Cardholder Notes' privilege to add new notes. 'Edit Cardholder Notes’ is required to edit an existing note. 

Cardholder Accessibility Settings

You can now manage the accessibility requirements of cardholders from Command Centre Web. This helps you to ensure that cardholders with impaired mobility or vision can access areas safely and comfortably. You can find these settings on the details tab of the cardholder, as well as in the Cardholder Onboarding Wizard.  

Enabling 'Impaired mobility' will give the cardholder more time to access areas, while enabling 'Visually impaired' will change how the cardholder interacts with readers, i.e. not enforcing the cardholder to use the Cipher Pad if this is configured. 

Gallagher Command Centre Existing cardholder screenshot

 

Updates

Refreshed Design

We have also updated the user interface of Command Centre Web, making it more responsive and user-friendly. We have optimized the use of screen space and prepared the layout for some upcoming new features that we are working on. 

Gallagher Command Centre UI update screenshot

 

Bug Fixes

We have also fixed various bugs that were reported by our users or detected by our testing team.
These include: 

  • Improved visibility of PDFs that were 'View Only' and difficult to read.  
  • Statuses for Credentials were cut off. Note: Some statuses are still being cut off. Further updates are coming soon. 

 

Feedback

As always, we welcome your feedback. This can be submitted through the feedback form within Command Centre Web, found in your user menu, in the top right corner of the client. 

Gallagher Command Centre feedback location screenshot

 

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