How the University of Tennessee modernized meeting room scheduling

Delivering access control and booking management for 40 meeting rooms via integrated information kiosks at the state's flagship university.

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The University of Tennessee has modernized its meeting room scheduling process by integrating a system that streamlines operations and enhances efficiency.

The university addressed its challenges by incorporating access control with a meeting room scheduling system to efficiently schedule and fill classrooms, meeting rooms, and conference rooms while maintaining security and control.

With this integrated system, students and faculty can easily book and access the 42 meeting room availabilities, ensuring that meetings and events are seamlessly scheduled.

The integration of the new system has equipped the University of Tennessee to meet the evolving needs of its faculty, staff, and students. The system facilitates smoother operations and fosters a more organized and efficient environment, benefiting everyone involved.

What is a meeting room booking system?

A meeting room booking system is a software application that helps organisations manage and schedule their meeting spaces through a centralized system. It allows users to view room availability, book rooms, and manage reservations efficiently.

In the past, meeting room planning was a time-consuming process that involved using manual methods such as paper-based calendars or diaries. However, with the advancement of technology, organisations have turned to integrated systems to streamline and improve booking processes.

An integrated system eliminates the need for manual data entry, reduces the risk of errors, and provides real-time updates, making it an essential tool for managing meeting rooms effectively.

Whether it's a small business or a large university like the University of Tennessee, an integrated system offers numerous benefits and features that enhance the overall meeting room scheduling experience.

Benefits of an integrated meeting room scheduling system

An integrated meeting room scheduling system offers several benefits that contribute to a more efficient and organized environment.

Simplifies the meeting room booking process

According to Freespace, almost 40% of employees spend up to 30 minutes every day or 3.5 per week looking for empty meeting rooms. A meeting room booking system can simplify this process by providing a centralized platform where users can easily view room availability and book their preferred time slots.

This eliminates the need for back-and-forth communication and reduces the likelihood of double bookings or scheduling conflicts. With real-time updates, users can instantly see if a room becomes available or if a meeting is cancelled, ensuring everyone is informed and minimizing disruption.

Provides additional layers of security

Additionally, an integrated system allows administrators to set rules and restrictions for specific rooms, ensuring that only authorized individuals can access and book certain spaces. This adds an extra layer of security and prevents unauthorized usage of valuable resources.

Enables data analytics and reporting

Furthermore, a scheduling system for meeting rooms enables organisations to generate reports and analytics, providing valuable insights into room usage, popular meeting times, and trends. This data can be used to optimize space allocation, identify patterns, and make informed decisions regarding future room allocations.

Increases energy efficiency

When a meeting room booking system is integrated into a Building Automation and Control Network (BACnet) or an access control solution, it can play a vital role in improving the energy efficiency of the building. For example, when the meeting room is unoccupied, the lights can be programmed to turn off automatically. In addition, building temperature can be set to automatically adjust based on the number of people in a particular area to ensure the environment remains comfortable. This proactive approach not only converses energy but also helps reduce costs.

Overall, an integrated system offers time-saving, energy-efficient, and data-driven benefits that enhance the overall meeting room scheduling experience.

Features to consider when choosing an integrated system

When selecting a meeting room scheduling system, businesses should consider key features to meet evolving their needs, including:

  • User-friendliness
  • Real-time availability
  • Integration capabilities
  • Customization
  • Mobile accessibility
  • Reporting and analytics

User-friendliness

Having a user-friendly interface is crucial to ensure widespread adoption and enable quick navigation and booking of rooms without technical difficulties.

Real-time availability

Employees should be able to instantly view which rooms are free and when, eliminating the frustration of double bookings and conflicting schedules.

Integration capabilities

A meeting room booking system needs to have integration capabilities. This allows the system to easily integrate with other existing tools, such as building management systems, access control, and calendar applications. By doing so, it ensures that all management, reporting, and functionality can be implemented through a single pane of glass, without the need to switch between different systems.

Customization

Customization options are also a key feature for meeting room booking systems, as organisations have different requirements and preferences when it comes to room allocation and booking processes. The system should allow administrators to configure settings.

Mobile accessibility

Mobile accessibility is another feature to consider, as it allows users to access the system on the go and make last-minute changes or bookings.

Reporting and analytics

Finally, reporting and analytics capabilities are essential for businesses that want to gain insights into room utilization and make data-driven decisions.

Why integrate your meeting room booking system with an access control solution

Seamless integration of technology systems is the backbone of operational efficiency. For businesses, the the consolidation of meeting room booking systems with access control solutions offers several advantages.

By integrating these two systems businesses experience streamlined operations, where room bookings and physical access are managed cohesively, eliminating any disparities between scheduled meetings and actual room usage.

The resulting improved data reporting empowers informed decision-making with comprehensive insights into space utilization trends.

In an era where security is paramount, an integration like this enhances a businesses overall security posture by ensuring that only authorized individuals can access specific meeting areas. It also simplifies complexity, providing a single pane of glass view, which significantly reduces the cognitive load on staff and increases their ability to manage resources effectively.

Understanding meeting room booking systems is essential for any sizable modern business seeking to streamline their operations. These systems offer numerous benefits that range from reducing administrative tasks to enhancing space utilization, thereby improving overall workplace efficiency. Businesses need to adapt to the growing demands for simpler, more effective meeting management, and integrating such technology is a strategic move in that direction.

Case Study: How the University of Tennessee modernized meeting room scheduling

About the University of Tennessee

The University of Tennessee is a higher education institution based in Knoxville, Tennessee, United States. It was established in 1794, just two years prior to Tennessee becoming the 16th state. Currently, the university comprises ten undergraduate colleges and eleven graduate colleges and is home to over 24,000 students.

At the University of Tennessee, Knoxville, the Technology Integration Services department provides infrastructure, customer service and web application support to the faculty, staff, students, and units of the College of Business. Its focus is to facilitate the use of the campus infrastructure and support while adding complementary infrastructure and services to meet the unique needs of the college.

The challenge

In 2008 the University of Tennessee opened its new 174,000-square-foot, state-of-the-art, $40 million James A. Haslam II Business Building. The building incorporates numerous 'huddle' areas for informal meetings and over 40 meeting rooms for project work. The facility needed a way to efficiently schedule and fill classrooms and conference rooms yet maintain security and control.

The challenge involved in deploying this solution was that certain components, like physical access control, were readily available, but other components such as digital signage information kiosks and the integration of all components of the system, were not off-the-shelf.

The Gallagher solution

The University of Tennessee's integrated security solution incorporates Gallagher Command Centre as the foundation for the system, touch-screen kiosks provided by Coactive Systems (CSI) of Ohio, and Meeting Room Manager from NetSimplicity for room scheduling.

Each kiosk is mounted with a card reader, enabled to read the VolCard carried by all students and faculty. The card reader communicates with Gallagher Command Centre via the kiosks. Through the room kiosk or online, students and faculty are able to view room schedules and make reservations, while Gallagher Command Centre controls and monitors doors, automatically unlocking them for scheduled classes.

The business value

At the University of Tennessee, utilization of the integrated system provides continuous communications security and access control for the College of Business, while allowing students unencumbered access to the meeting rooms and classrooms.

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